Delivering quality, flexibility & value to the
Customer
Enterprise
Optimal Workforce Flexibility
One of the keys to our business model is our ability to recruit and retain on-demand field technicians, and ensure the quality of our blended workforce of direct and partner resources.
The IC Deployment Partner data base engine allows us to selectively contact technicians based on skill set, geography, and availability. We maintain the quality of our services by developing a "quality ranking“ for each technician. Staff and customer comments are captured for each technician during each project.
We can select technicians for future projects based on their past project performance. You get a team that has been assembled for your project and your project alone, and staffed with technicians who have specifically requested assignment on your project.
The IC Deployment Partner business model leads to lower project cost. By using local technicians, we eliminate travel costs. This allows us to generate flat rate pricing. To assure quality, our professional Project Managers develop project-specific processes, than closely monitor site work. With advance scheduling and protocols like 24 hour pre-install phone calls, check-in phone calls, web-accessible digital photography, report posting, faxing and site contact signoffs, the IC Deployment Partner framework allows our technicians to perform according to client requirements